#SmallBusinesses @bbb_us 2020-12-15 01:36:09 @WaaDooWho @Xfinity @comcast A total waste as companies when it comes to service. Paying for 300 mbps and getting 50. Several times I have called in, I get the automated service to reset modem. I got TV service last October. Posted by 1 year ago. 1. Have called more times then I can count. I'm having issue with a very frequent (several times a day) need to restart my cable modem - I changed the modem / upgraded to faster tier 400MBps … Press J to jump to the feed. We should be getting around 10mbps and we get 0. The VPN does drop when i reboot the Router. Rental fee is in addition to the cost of Internet service package. Impossible to deal with … 30-Day Guarantee applies to one month's recurring service charge and standard installation. Sometime it will be fine for a few days and then it will start dropping out again. Currently running 5@ gen 2 eeros, Enterprise router and two internet service from 2 different providers. Sometimes I work from home my VPN does not drop when the internet stops working for my family. But most of the time, I have to physically reset my DSL modem (Westell 7500). 3. I have been a Comcast Cable Modem customer since 1999 and on the Business Class since 2008. They just kept telling me to up my plan. 3) … Try to connect your computer straight to the modem and check if the issue still occurs. 4. User account menu. There often seems to be no reason behind Wi-Fi connections that randomly drop off or weaken. I have an RE6400 extending a 2.4 & 5 GHz network in a 2-story house plus basement. Read below how you can easily fix an Internet connection that keeps dropping without wasting time to contact your ISP or restarting all your devices. Should you experience further issues, please reach out to the mods through modmail. My modem has been replaced twice this summer, my ground block and feed line have been replace twice as well. Yes I know, Covid,but I'm working from home and losing business because of internet disruptions they can't fix. Here are just to name the obvious ones: Issue with the ISP’s infrastructure. It has done this since Tuedsay evening. My internet drops out 4-5 times a day. It happened Saturday April 21 … No call back. Hold time thus far today 2 hours 15 minutes now. And when the problems start they don't stop for 2 1/2 to three hours, as a matter of fact it took almost two hours to get to this point. First time using them, I had 0 issues and decided to use them again after moving. 1. This saves you from a connection that keeps on dropping. This post was marked as closed. 4. Explore other ways to get connected with Xfinity. They have had me drive to a store to replace the modem twice, Spend upwards of 8 hours on the phone to no avail. Press question mark to learn the rest of the keyboard shortcuts. I do not have to reboot the Modem. Solved. I now have the highest, the most expensive plan and I still have spotty internet service. I have literally spent 2 days trying to get Xfinity to repair my internet. I have called and called trying to get service. Our community is your official source on Reddit for help with Xfinity services. Try restarting your Gateway with the Xfinity My Account app or learn how to restart your Gateway here; 2. If you encounter Internet drops, there are multiple reasons why this can happen. Multiple times a day, my internet just goes away. It takes forever to get help. Connection has frequently been dropping, and I am almost certain it is not a problem with the router or modem. Close. Very frustrating as customer service does not do a thing about it. Your wireless internet drops and reconnects for no reason but when you run a speed test it ... I’ll also note that if you are using Time Warner, Comcast, Xfinity or any major cable provider here in the US, you can save money every single month on your internet bill by buying your own cable modem so that you no longer have to rent from them. Latest reviews for Comcast XFINITY : 45% $50/mo is not bad, but final price after 2 … However, there are actually several common scenarios where an otherwise strong Wi-Fi connection can become unreachable. Not available in Kansas City, MO, Provo, UT, Chattanooga, TN or Vermont. I work online with people on the West Coast (I'm in Virginia) and my internet goes out almost every night a little after 11 pm. Modem logs contain multiple T3 time out messages followed by a reboot … Press J to jump to the feed. Xfinity Prepaid offers fast and reliable home Internet with no annual contract, no deposit, and no credit checks. Frequent need to restart cable modem. The internet connection is Xfinity through an Arris SBG6700-AC cable modem & router. @chisox17 You better fix his goddamn internet @Xfinity Dec. 14, 2020, 7:55 p.m. @jerseybeirdo ... @Lacey40601060 @comcast @Xfinity @xfinitymobile today is day 19. User account menu. Show More. 2) Problem: Internet connection drops and modem re-sets/boots/cycles multiple times a day for the last couple months. Internet dropping out multiple times a day. Comcast internet is completly dropping for 5-20 minutes at a time 2-10 times EVERY DAY. Now it is basically … I have tried different channels/frequencies on the modem at that doesn't help either. Some days are worst than others but lately it seems to be worse. Relentless. I am experiencing the loss of my internet connection multiple times per day. Be sure your Gateway or router is in an open area, away from thick walls, appliances, wireless electronics and water sources. Frequent need to … Internet stops working at a certain time every day This has been an ongoing problem which is getting so much worse, the problem is that for the most part my Internet stops working at about 7:00 pm every night. Pricing subject to change. Tested the internet modems each time the eeros went down and they were working perfect. Recently … I called tech support and they are sending someone out but I have to wait until next Tuesday because of the strike. Over the past month or so, we have used 2 different modems and 3 different routers, and nothing has fixed service dropping. Forum discussion: I have had Xfinity internet for 8+ years. To be absolutely sure you will be online if Comcast Xfinity Internet has a service outage, you need to use Speedify. Close. For the past three weeks my internet drops multiple times a day. @NuclearDrifting Hi, there! Disconnected. When that happens, there are a few things you can try to get your Wi-Fi back up and running again in no time. While it's disconnected the earth light on the router turns red. Re: Cisco DPC3941B slows to a crawl and crashes several times a day This, I have been trying to track down the problems for our sudden latency, especially since the modem will allow a small number of connections (less than 10,000 TCP sockets) push and pull through the modem at close enough to the full speed. Signal drops out at least 5 or more times a day. Sometimes there’s a week or two interval, and sometimes it’s several times a day. Xfinity Internet delivers the most reliable high-speed internet and WiFi for all devices, all the time. I have to reset the modem in order to reconnect. All Comcast XFINITY issues, which are not solely about TV, should be discussed in the Comcast XFINITY Forum. This is ridiculous. It's just long enough to stop streaming services and kick me out of online games. The internet will drop out for approximately 5 mins each time and this can happen 3-4 per day. I'm on my third router, so it's not that. r/Comcast_Xfinity: Welcome to the Xfinity community! Switched out my router and same problem. Within MINUTES same times. My new fios internet (installed Tuesday) disconnects at 7 pm and reconnects at 12 noon the following day. Sometimes it reconnects right away on its own. Now, my internet will frequently drop. Connecting to the main wifi network provides an internet connection. For the past two or three months, my internet has been shutting down every day, three times a day at appx the same times. Solved. Is this true for all wired and wireless devices? I work from home and have had internet connection issues for at least 6 months now. Henry from King City, OR 08/16/2020. Some days have been up to 7 hours of holding. However, if you are not able to connect every time you turn on your machine, or if the signal strength keeps dropping every now and then, well you need to take some steps yourself. The drops last 10 seconds to a minute. Dec. 14, 2020, 2:30 p.m. @Laura_Cronin @Xfinity … It will go out anywhere from 2-3 times a day. log in sign up. Internet drops connection or slows down to almost zero several times a day. Log in sign up. They will not send a technicuan they say because of Covid yet they were at my complex on 7/[email protected] 9am and 7/20 @8:30 am. Solved. This app for your computer and smartphone is able to seamlessly combine 2 or more Internet connections at the same time. At first it was just once or twice, and now it's multiple times an hour. Close. Archived. Was doing fine for several months before that. Internet dropping once in a while is a quite common problem that lies with the settings at the ISP. We've never really had any problems until this summer. I checked the connection and it seems to be tight. have to reboot modem couple times a week. 2. I have to reboot the router to restablish the connection. User account menu. Internet never had any major issues for 8 years and still does not. After your first 30 days, just pay as you go. Also the ONT box has a solid red fail light. Forum discussion: I’m trying to understand why my Internet goes out briefly 5 to 20 minutes almost every morning for over a week. Fastest Internet based on Xfinity’s fastest available download speeds. From time to time, your equipment may automatically perform software updates — just like your computer. Log In Sign Up. I have been experiencing internet loss and drops since June and no one can help. Reasons Why Internet Keeps Dropping . Multiple times throughout the day, the RE6400 drops the internet connection while keeping the wifi network up. Intermittent Internet Connection Drops Multiple Times Per Day. Several calls and visits from service members later nothing has changed and nothing has been replaced/fixed. For the past 4 or 5 days, my DSL connection has been going up and down several times a day. r/Comcast_Xfinity. If you have … Press J to jump to the feed. Get fast internet speeds with Xfinity internet service. 2 years ago. I've been having a problem with internet dropping the past few months. Press question mark to learn the rest of the keyboard shortcuts. I've had two techs visit, one rewired the connection but that didn't help either. Worst service ever. Press question mark to learn the rest of the keyboard shortcuts. Allow us to look into this. Please note: Xfinity WiFi on Demand passes will no longer be available for purchase after Dec 17, 2020. Taxes and fees extra. For the past month and a half our internet drops out every single night. Internet slow. For the longest I thought it was my internet provider so I ordered a 2nd service from a seperate provider and same issue. Not Recommended There isn't anything good about them. ??? Posted by 1 year ago. Interference from objects in your home. 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